After 25 years in healthcare, Glenn took a leap of faith—leaving a secure job to build a new life with Jim’s Mowing. In this candid and uplifting interview, he shares why brand trust, lifestyle flexibility, and genuine customer service made all the difference. From overcoming the identity shift to scaling his business around school drop-offs, Glenn’s journey is packed with real-world insights for anyone thinking about making the switch to business ownership. A must-watch for aspiring franchisees or anyone seeking work-life balance through entrepreneurship.

Interview Timestamps
0:00:00 – Why He Chose Jim's: Brand Trust & High Standards

0:03:30 – From Radiation Therapy to Mowing Lawns

0:07:00 – The Leap: Leaving a 25-Year Career

0:10:30 – Discovering Flexibility and Family Time

0:14:00 – Getting Started with Jim's and Initial Training

0:17:30 – Building a Business, Not Just Mowing Lawns

0:21:00 – Overcoming the Physical Adjustment

0:24:30 – Expanding Services: From Mowing to Gardening

0:28:00 – The Power of Brand Awareness and Referrals

0:31:30 – Customer Service Standards at Jim's

0:35:00 – Pride, Identity & Representing the Brand

0:38:30 – Buying an Established Business & Scaling

0:42:00 – Challenges of Business Ownership

0:45:30 – Work-Life Balance & Family Time Wins

0:49:00 – Beating Job Snobbery: Final Advice for Newcomers

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Jim's Mowing is Australia's largest mowing and gardening franchise with more than 2,000 franchise owners located near you! It was established in 1989 by Jim Penman, and since then, it has become one of Australia's most well-known and loved brands.

All franchisees are fully-insured, police checked and backed by the Jim's workmanship guarantee.

This means that our franchisees always are accountable to head office in the event something goes wrong, unlike independent contractors.

Jim's Mowing is more than just mowing as well! We offer total garden solutions, including landscaping, pruning, hedging, rubbish removal, plus a lot more!

When you use Jim's Mowing you're supporting a local family business that is Australian owned.

Website - https://www.jimsmowing.com.au
Phone Number - 131 546
Become a franchisee owner - https://www.jimsmowing.com.au/franchises-for-sale-2/